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  4. Why does my Halo camera not record motion-triggered videos when it is in a dock mode?

Why does my Halo camera not record motion-triggered videos when it is in a dock mode?

Please note that when the Halo camera is in dock mode, it will only generate baby sleep analytics. You can read more about it at https://support.hubbleconnected.com/knowledge-base/how-can-i-activate-baby-sleep-analytics-on-the-halo/.

If you use the Halo camera in a desk mode, it should record* motion-triggered events provided that you have activated motion video recording in the camera sensor settings.

* Note that you need to be subscribed to one of the subscription plans in order to record motion-triggered events. You can review plans at https://hubbleconnected.com/pages/hubble-for-motorola-monitors.

Updated on May 27, 2022

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