How can I get a refund for my HubbleClub subscription (paid by ApplePay)?

If you paid for HubbleClub Premium subscription by Apple Pay and would like to get a refund, then you need to contact Apple directly with the refund request. Please note that we can not process a refund from our side as Apple maintains a very strict data security policy and does not allow access, manage, cancel, or refund your subscription for you.  

1. Sign in to reportaproblem.apple.com  using your Apple ID email address, NOT HubbleClub logins. 
2. Tap or click “I’d like to”, then choose “Request a refund”. 
3. Choose the reason why you want a refund, then choose Next.
4. Choose the HubbleClub app and press Submit. 
5. You should get the email telling you that the refund request is being reviewed.
6. Once the payment is refunded you will get a confirmation email as well. 

The payment should be refunded within 5-30 working days. If the refund is approved, the funds are applied to the same payment method that you used to pay.

How to check the status of your refund request:

1. Go to reportaproblem.apple.com and sign in with your Apple ID.
2. Choose Check Status of Claims. If you can’t see Check Status of Claims, you don’t have any pending refund requests.
3. To see the status, tap or click Pending.