First of all, HubbleClub cameras do not record 24/7. They record only when there is motion in front of the camera.
If, at times, you have the impression that the app didn’t record a motion-triggered video whereas there was motion, this may be due to the camera or the so-called cool-off period.
After each motion-triggered event, there is what we call a cool-off period of 80-85 seconds. During this period, motion is not recorded. After those 80-85 seconds, a new video is recorded when there is again motion within the camera view.