Effective January 10, 2017
All products, services and support on this site are offered by and through Hubble Connected HK Ltd. The products displayed are the property Binatone Electronics International Ltd (BEIL).
Hubble Connected HK Ltd (“HCHK/we/us”) is committed to ensuring that your privacy is protected.
We aim to be as open and transparent as possible around the information we collect when you visit our website, including through the use of “cookies”.
This policy explains what cookies are and how we use them. It also explains the different types of cookies we use, and how you can change or delete them.
What are Cookies?
Technologies on the Internet help us to deliver customised visitor experiences, such as cookies, which may be used by us to provide you with, for example, customised information from our website. A cookie is an element of data that a website can send to your browser, which may then store it on your system. Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our website. Depending on the type of cookie we use, cookies also allow us to make our website more user-friendly, for example, permanent cookies allow us to save your password so that you do not have to re-enter it every time you visit our website.
If you wish, you can usually adjust your browser so that your computer does not accept cookies. If you do this, you will still be able to browse around the site but the functions that allow you set up a new account, access an existing account or add items to your basket will not be available. Alternatively, you can adjust your browser to tell you when a website tries to put a cookie on your computer. How you adjust your browser to stop it accepting cookies or to notify you of them, will depend on the type of internet browser program your computer uses (see our section below entitled “How to check cookies are enabled for PCs”).
We are giving you this information as part of our initiative to comply with relevant legislation, and to make sure we are honest and clear about your privacy when using our website. We know you would expect nothing less from us, and please be assured that we are working on a number of other privacy and cookie-related improvements to the website.
Our Cookies Policy
To make full use of the personalised features on Hubbleconnected.support and provide you with certain personalised features of this website by using them.
Our cookies do not store sensitive information such as your name, address, telephone number or payment details: they simply hold the ‘key’ that, once you are signed in, is associated with this information. However, if you would prefer to restrict, block or delete cookies from Hubbleconnected.support, or any other website, you can use your browser to do this.
Classification of Cookies
The cookies used in the Service have been categorised based on the categories found in the ICC Cookie guide. They are as follows:
Category 1: Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the Website and use its features, such as accessing secure areas of the Website. Without these cookies, services you have asked for, like shopping baskets or e-billing, cannot be provided.
Category 2: Performance Cookies
These cookies collect information about how visitors use a Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a Website works.
Category 3: Functionality Cookies
These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced and more personal features. For instance, a Website may be able to provide you with local weather reports or traffic news by storing in a cookie for the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as a live chat session. The information these cookies collect may be anonymised and they cannot track your browsing activity on other Websites.
Types of Cookies
Here is a list of the main cookies we use, and what we use them for.
|Cookie Name||Purpose||Expiry||Hosted By|
|_SessionId||Lets the website keep track of your session||At end of session||Hubbleconnected.support|
|__gat||Tracking for Google Analytics, keeps page view timing information so we can see when a page is left||At end of session|
|__ga||Tracking for Google Analytics, keeps referrer information so we can see where you came from, i.e. Search Engine or external site link||730 days from date|
3rd Party Cookies
When you visit Hubbleconnected.support you may notice some cookies that are not related to HCHK. If you go on to one of our web pages that contain embedded content, for example from YouTube, you may be sent cookies from these third-party websites. We do not control the setting of these third-party cookies, so we suggest you check the relevant third-party websites for more information about their cookies and how to manage them.
We advertise on 3rd party websites (which use their own cookies) to allow us to track traffic back to the source. Our advertising distribution network is called Adwords and AdSense (owned by Google). Any of our banners that you see on the web are operated and distributed through the Google network. If you click or see these banners, a cookie will be set on your browser.
Other third party cookies which help to improve the performance of our Websites, such as clear gifs, Web Beacons, Google Analytics, provide certain features such as advertising, or to anonymously track usage of our Websites and track the online activity of users.
If you have subscribed to our newsletter you will receive emails via our email service provider Mailchimp. This tool will set cookies on your browser if you click on an email from us.
Website ‘share’ tools
If you take the opportunity to share site content with friends through social networks such as Facebook and Twitter you may be sent cookies from these websites. We do not control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.
Further information about cookies
If you would like to learn more about cookies in general and how to manage them, visit aboutcookies.org (opens in a new window, please note that we cannot be responsible for the content of external websites).
If cookies are not enabled on your computer, it could mean your user experience is limited.
To enable cookies
If you are not sure of the type and version of web browser you use to access the Internet:
For PCs: click on ‘Help’ at the top of your browser window and select the ‘About’ option
For Macs: with the browser window open, click on the Apple menu and select the ‘About’ option
How to check cookies are enabled for PCs
Click on the ‘Tools/Menu’ button at the top right hand corner of your browser window and select Settings. Click on ‘Show advanced settings…’ link, locate the ‘Privacy’ section, and select the ‘Content Settings’ button. Now select ‘Allow local data to be set’.
Microsoft Internet Explorer 6.0, 7.0, 8.0, 9.0, 10.0 & 11.0
Click on ‘Tools’ at the top of your browser window and select ‘Internet Options’, then click on the ‘Privacy’ tab. Ensure that your Privacy level is set to Medium or below, which will enable cookies in your browser. Settings above Medium will disable cookies.
Mozilla Firefox 4.0+
Click on the Firefox menu (top left of the browser window) and select ‘Options’. Then select the Privacy icon. Click on ‘Cookies’, then select ‘allow sites to set cookies’.
Click on the Cog icon at the top of your browser window and select the ‘Preferences’ option. Click on ‘Security’, check the option that says ‘Block third-party and advertising cookies’. Click ‘Save’.
How to check cookies are enabled for Macs
Safari on OSX
Click on ‘Safari’ at the top of your browser window and select the ‘Preferences’ option. Click on ‘Security’ then ‘Accept cookies’. Select the ‘Only from site you navigate to’.
Mozilla and Netscape on OSX